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Premi e riconoscimenti

Information Builders e i suoi clienti ricevono continui riconoscimenti per l'incessante sviluppo di soluzioni di business intelligence caratterizzate dalla massima possibilità di fruizione, distribuzione e scalabilità per l'invio di informazioni in tempo reale.


The Stevie Awards - Customer Service Department of the Year

Information Builders received top honors at the American Business Awards in recognition of their exceptional customer service. In addition to winning the gold Stevie® in this category, two of Information Builders’ support team members were also honored for their outstanding work. Vashti Ragoonath, Director of Strategic Support Services, was presented with a silver award as Support Staffer of the Year, and Daniel Ortolani, Vice President of Worldwide Customer Service, was awarded a bronze in the Customer Service Executive of the Year category.


CDN's Channel Elite Awards

Information Builders and IFDS were honored with a Channel Elite award for "Solution of the Year" finalist for their customer-facing analytic environment that is helping to transform the Canadian mutual fund industry.

Computerworld 2012 Premier 100 IT Leader

Linda B. Zafonte, chief information officer at the New York State Insurance Fund – an Information Builders customer – has been named a Computerworld 2012 Premier 100 IT Leader. The 2012 Premier 100 IT Leaders Awards recognizes 100 business and technology leaders for their exceptional technology leadership, innovative ideas, and effectively managed IT strategies.

The Stevie Awards

Information Builders was honored for its continued commitment to customer service, receiving three bronze awards for its customer service team. Post Sales Account Director Tony Li; Account Support Manager Terri Whitmore; and the Operations and Support Technologies Group (STG), led by Technical Director Andrew Harsanyi, were recognized in the categories of Sales Director of the Year, Customer Service Contact Professional of the Year, and Back-Office Service Team of the Year, respectively.

Computerworld Honors Program

The following Information Builders customer has won the 2012 Computerworld Honors Award for using information technology to benefit society:

  • Oklahoma Department of Human Services
    Oklahoma Department of Human Services (OKDHS) has been named a 2012 Computerworld Honors Laureate for its use of BI technology to help caseworkers provide better family services. OKDHS was honored in the "Human Services" category, which recognizes organizations for the innovative use of information technology to develop or deliver public programs that provide food and nutrition, child support,housing, transportation, mental health, or other social services to populations in need.


The Stevie Awards

Information Builders Premium Support team received the “Customer Service Team of the Year” Stevie Award in the 2011 American Business Awards (ABA). Information Builders was also named a finalist in two additional categories, “Customer Service Executive of the Year” and “Customer Service Department of the Year.” This is the fourth consecutive year that the company's customer service has been recognized by ABA.

CIO Ones to Watch

For Coty's Inc.’s innovative use of Information Builders' technology, Coty's vice president of the Global Applications Center of Expertise, Gary Gallant, was presented with the “2011 CIO Ones to Watch” award from IDG’s CIO magazine and the CIO Executive Council. This prestigious award was given to 25 rising stars in the information technology (IT) industry who bring leadership, innovation, and value to their organization and are primed to become future CIOs.

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Computerworld Honors Program

The following are Information Builders customers that have won the 2011 Computerworld Honors Award for using information technology to benefit society:

  • Charlotte-Mecklenburg Police Department, which was also selected as a finalist, deployed Information Builders’ Law Enforcement Analytics (LEA) dashboard and predictive policing solution to proactively fight crime with intelligent, timely, and complete information. Instead of manually sifting through 13 disparate data sources to analyze crime statistics, identify trends, and model resource allocations, this LEA solution automates tedious analytical processes and provides up-to-the-minute reports to police officers in their patrol cars.   
  • FDIC – From January 2008 through December 2010, the FDIC was appointed as receiver of 322 failed financial institutions, with assets at inception totaling more than $625 billion. This resolution activity dramatically increased workloads and created a crushing demand for information about the organization, its operations, and receivership management. FDIC’s Financial and Management Reporting (FMR) group used WebFOCUS to build dashboards that enable FDIC employees to complete their jobs faster, accelerating the resolution process and reducing losses to the Deposit Insurance Fund. Prior to developing the portal, FMR was e-mailing on average more than 400 operational reports each day. The reports are now automated and are published on the portal daily for executives and management.
  • Houston Community College developed an academic dashboard for board members, senior staff members, and administrators to help the college document and evaluate decisions, measure student enrollment, track student outcomes, and provide access to key financial indicators. By enabling staff to analyze data from a single source of truth in a compelling, visual way, they can make critical enrollment and financial decisions with greater insight and keep the community apprised of important developments.
  • Schawk helps some of the world’s largest companies manage, monitor, measure, and protect branded assets, and comply with the requirements of highly regulated industries. This company used iWay Service Manager to create an XML-driven framework for receiving, normalizing, and integrating consumer readable packaging text and metadata into design and manufacturing processes. This includes updates to label and packaging information, such as ingredients and nutrition facts, which are now automatically converted into industry-standard XML formats and dynamically placed into electronic artwork.
  • Scotiabank – At a time when the financial services industry is under intense scrutiny for how it compensates sales professionals, Scotiabank is leading the industry with its focus on accountability, auditability, and fairness in its commissions, bonuses, and reporting  practices. To streamline integration among delivery channels and across product and service lines, Scotiabank standardized on iWay Software to develop data interfaces to its Sales Builder system, which automated the sales reporting process and freed up more than 72,000 hours per year, allowing staff members to spend more time advising customers. Scotiabank’s investment in these IT capabilities has an expected return of several million dollars per year on a go-forward basis.
  • Transamerica Insurance and Investment Group (TIIG) used Information Builders’ WebFOCUS BI platform to build the Sales Tracking and Reporting System (STARS), a self-service reporting environment that provides up-to-date sales and commission information to more than 800 independent life insurance distributors and company sales-line employees. By leveraging STARS to make its sales force more efficient and effective, the company is ensuring that policyholders receive superior service and support from their insurance professionals.
  • Yeshiva University – iWay’s rapid integration solutions have enabled Yeshiva to maximize its research assets, simplify grant administration, control spending, automate accounts payable and procurement processes, and create highly sophisticated workflows that reduce manual effort for the administrative staff. Lowering its overhead costs helps the university to minimize fee increases, making the college more affordable for existing and prospective students.


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2010 Computerworld Honors Award

The following are Information Builders customers that have won the 2010 Computerworld Honors Award for using information technology to benefit society.

  • Dealer Services Corporation (DSC) used a predictive BI system to predict each automotive dealer's future financing needs and providing real-time updates on excess inventory. DSC was able to provide valuable insight into future trends and patterns.
  • Food For The Poor (FFTP) leveraged BI technology powered to ensure more than 96 percent of all donations were going directly to programs that helped the poor. FFTP employees could quickly run reports that analyzed business data such as fundraising appeal information, history, goals, achievements, and targets.
  • Dialysis Clinic (DCI) integrated Information Builders' BI software to improve the management of financial reporting activities. Employees can now use parameter-driven input fields and can choose columns as well as sort criteria, measures, and output formats to generate customized reports that meet varying business requirements.  
  • Mount Sinai produced a BI environment that helped authorized physicians use reporting dashboards to quickly identify problematic trends and patterns. The hospital was also able to identify more than $5 million in missed charges and re-bill for them, receiving $3 million in a single year from insurers who underpaid patient bills.  
  • Rural Servicios Informaticos (RSI) incorporated WebFOCUS to generate thorough reports that provide a comprehensive analysis of requested data and are unique to the business needs of each user. The system supported users across a network that comprised more than 3,500 commercial offices.
The Stevie Awards

Stu Madison, vice president of Corporate Technical Support Services, Information Builders, won the 2010 Stevie Award for "Customer Service Executive of the Year." The Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service.

2010 Trend-Setting Product by KMWorld

iWay Software's EIM suite was named a "Trend-Setting Product" of 2010 by KMWorld magazine for the second consecutive year. The award recognizes products that clearly demonstrate technology breakthroughs, which serve the vendors' full spectrum of constituencies, especially their customers.

CIO Magazine

For her innovative use of predictive analytics and business intelligence tools from Information Builders, Dealer Services’ CIO, Chris Brady, was recognized by the prestigious 2010 CIO 100 Awards from CIO magazine.

  Midsize Enterprise Innovation Award

WebFOCUS was named Best Midmarket Software Solution at the Midsize Enterprise Summit West's Midsize Enterprise Innovation Awards. The Midsize Enterprise Innovation Awards are the only awards voted on solely by the attending IT decision-makers, CIOs and senior IT executives.

2010 American Business Awards

Information Builders' Vice President of Corporate Technical Support Services Stu Madison, won the 2010 American Business Awards' (ABA) Stevie for "Customer Service Executive of the Year." His department was also named a finalist in the "Customer Service Team of the Year" category. This is the third straight year that the company's Customer Support department has been recognized by the ABA.

KMWorld's 100 Companies That Matter in Knowledge Management
Information Builders was selected as one of KMWorld's "100 Companies That Matter in Knowledge Management." Vendors are chosen for their "commitment to taking full advantage of all the information at an organization's disposal and delivering it to the appropriate constituencies to facilitate decision-making at every possible level.

Editors Choice Award di Intelligent Enterprise
Information Builders è stata selezionata come una delle prime società dell'Editors Choice Awards 2010 di Intelligent Enterprise. La società è stata classificata nella categoria Business Intelligence per le sue tecnologie Active Reports e RStat.


Diakonessenhuis vince il Business Intelligence Award
L'ospedale Diakonessenhuis, un cliente di Information Builders che ha numerose sedi nei Paesi Bassi, ha vinto il Business Intelligence Award nel recente BI Symposium.

Information Builders è nella 27a classifica annuale Software 500 di Software Magazine
Information Builders è presente nella ventisettesima classifica annuale Software 500 di Software Magazine per i maggiori fornitori del mondo di software e servizi che rappresenta il meglio del settore.

iWay è nel Visionaries Quadrant del nuovo report "Managed File Transfer" di Gartner
Gartner ha inserito iWay Software di Information Builders nel Visionaries Quadrant del report "Magic Quadrant for Managed File Transfer". I provider di soluzioni software di Managed File Transfer (MFT) vengono valutati in base alla completezza di visione e all'abilità di esecuzione.

Information Builders nominata Business Intelligence Leader nei CRM Market Leader Awards 2009
La rivista CRM ha premiato Information Builders nella categoria Business Intelligence per i CRM Market Leader Awards 2009; si tratta di un riconoscimento per le società focalizzate sulla relazione con i clienti e sull'esperienza dei clienti tramite la sofisticata integrazione di persone, processi e tecnologie.

L'Audit di Butler Group su WebFOCUS PMF loda l'approccio alla PM di Information Builders
Il Technology Audit di Butler Group su WebFOCUS Performance Management Framework (PMF) v5 ha lodato l'approccio operativo di Information Builders alla performance management e il modo in cui ha utilizzato la complessa funzionalità e la predictive analysis di Web 2.0.

Information Builders raggiunge una ottima posizione nella BI Survey 8 del BARC (Business Application Research Center)
Information Builders ha ottenuto un'ottima posizione nella BI Survey 8 del BARC (Business Application Research Center), la più prestigiosa indagine mondiale indipendente svolta sulla BI e sugli utenti della performance management. Seconda per KPI, qualità dei prodotti, KPI del supporto e KPI di fedeltà aggregata, Information Builders si è distinta anche come:
  • Prima per tasso di diffusione
  • Tra le prime tre per affidabilità del prodotto, qualità del supporto e performance globali
  • Tra le prime cinque per numero di applicazioni, ambito delle applicazioni, volume dei dati e minor numero di problemi correlati ai prodotti.

SD Times 100 per il 2009
iWay Software di Information Builders è stato inserito nella classifica SD Times 100 che riconosce società, organizzazioni e persone leader nel settore dello sviluppo software. iWay è stato premiato nella categoria "SOA and Middleware".

Miglior vendor della classifica Value Index for Business Intelligence di Ventana Research per il 2009
Ventana Research ha nominato Information Builders miglior vendor nella sua prima classifica Value Index on Business Intelligence (BI). La società si è assicurata una posizione di assoluta preminenza per prodotti e customer assurance di supporto alla BI

Miglior vendor nella classifica Value Index for Performance Management di Ventana Research per il 2009
Ventana Research ha scelto Information Builders come miglior vendor della classifica Value Index on Performance Management. La società si è assicurata una posizione di assoluta preminenza per prodotti e customer assurance di supporto alla performance management

American Business Awards 2009
Information Builders è stata finalista agli American Business Awards (ABA) 2009 per la categoria "Customer Service Department of the Year". Il reparto assistenza clienti della società è stato premiato agli ABA per il secondo anno di fila.

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Computerworld Honors Award 2009
Numerosi clienti di Information Builders hanno vinto il prestigioso Computerworld Honors Award 2009 per aver utilizzato la tecnologia BI a vantaggio del sociale:

  • Lo United States Transportation Command (US TRANSCOM) ha sviluppato TRAC2ES, un sistema BI basato sul Web per il trasporto di personale malato o ferito e il coordinamento dei movimenti nella rete mondiale di strutture sanitarie militari degli Stati Uniti. Ha supportato le operazioni Enduring Freedom e Iraqui Freedom.
  • La New York Public Library ha creato un sistema BI, Metrics On Demand (MOD), che consente ai dipendenti di registrare il traffico di visitatori, le abitudini di prestito e altri indicatori chiave. Questi dati aiutano il personale a prendere decisioni sulle risorse e i servizi della biblioteca più importanti per il pubblico.
  • Columbus City Schools and Nationwide Insurance offrono ora maggiori conoscenze e risposte per la formazione degli oltre 55.000 studenti delle 130 scuole in Central Ohio. Di concerto con il distretto scolastico, hanno sviluppato uno strumento nazionale che utilizza la BI per aiutare gli amministratori ad analizzare i dati degli studenti.
  • Il dipartimento di polizia di Erlanger, Kentucky ha creato un sistema BI con capacità di ricerca integrata che combina i dati di 19 agenzie governative per collegare informazioni su sospetti, incidenti, arresti e reati. La polizia è ora in grado di rispondere più efficacemente alle chiamate e di offrire servizi migliori ai cittadini.
  • La compagnia ferroviaria Burlington Northern Santa Fe Railway ha creato un dashboard di eccellenza della manutenzione per monitorare la propria infrastruttura di binari, segnali e strutture che ha migliorato la sicurezza, ha limitato i ritardi dei treni e ha ridotto al minimo la perdita di introiti.
  • L'Office of Federal Student Aid del Dipartimento dell'Istruzione Federale degli Stati Uniti ha creato lo strumento Institutional Student Information Record (ISIR) per migliorare l'assistenza agli studenti che presentano richiesta per la borsa di studio Free Application for Federal Student Aid (FAFSA).
  • Il dipartimento di polizia della contea di Prince George ha sviluppato il cruscotto per le denunce attive di reati al fine di visualizzare i dati statistici sulle chiamate per rapine, omicidi, furti d'auto e incidenti d'auto, utile ai funzionari di polizia per la riduzione della criminalità nella contea.
  • Il Ministero dell'immigrazione spagnolo ha implementato il progetto Lince, un ambiente BI che realizza in pratica i requisiti dell'immigrazione migliorando l'integrità delle informazioni

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